If you’re looking for the best appliance repair scheduling software to streamline your operations, there are a lot of options to consider. Ultimately, the choice will come down to your specific needs. We’ve gathered the top service scheduling software programs for appliance repair companies below, highlighting the top features you get for the cost.
Best Appliance Repair Scheduling Software
A typical field service management software will help with invoicing, scheduling, and parts management. Unfortunately, most field service management programs aren’t designed with the needs of appliance repair companies in mind. There are, however, two products on the market powerful enough to manage stock inventory, truck inventory, core returns, special order parts, and warranty jobs.
TOP INDUSTRY-SPECIFIC OPTIONS
Rossware ServiceDesk
*Best for Companies that Provide Warranty Service
This appliance repair scheduling software is the Lexus of our list. GPS monitoring of technicians includes color-coded displays of their routes. Every incoming call can be processed and tracked. Inventory and special orders can be automatically communicated to suppliers.
The price tag is higher for ServiceDesk, but it can assume responsibility for virtually all your business management.
Top Features:
- Strong Parts Inventory Management Features including Special Order, Stock, and Truck Stock management
- Integrates with ServicePower, ServiceBench, LG, Dispatch.me, Samsung & more
- Online Booking Embed for your website.
- Scheduling & Routing
- Technician Mobile App
- Robo Call for Appointment Confirmation & More
What’s Missing?:
- Intuitive Interface. There’s a large learning curve due to the program interface.
- Interactive Reporting.
Pricing: $325/month for a mandatory 24-month term
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WalkAbout
*Great for Companies that Provide Warranty Service
This appliance repair scheduling software offers an intuitive scheduling interface! With a fully web-based dashboard, there’s no need to download remote desktops or learn special shortcuts to run this software. It also integrates well with third parties such as ServiceBench and ServicePower.
- Integrates with QuickBooks
- GPS Tech Tracking
- Text & call Features
- Integrates with ServiceBench and ServicePower
- Inventory management
What’s Missing?:
- Missing some manufacturer integrations.
OTHER OPTIONS
Housecall Pro
*Best for Small Teams
Scheduling software for appliance repair companies doesn’t get simpler than Housecall Pro. This software provides the automatic invoicing, scheduling, and streamlined payment processing of a large company but is tailored to a small company’s needs.
An added bonus is the program’s dedication to improving customer service with online booking, customized text messages, and marketing options.
Top Features:
- Instapay option allows for credit card payments to be deposited in your company’s bank account in under 30 minutes
- Follow-up marketing options offer customized communication with customers
- Online booking opportunities give customers the chance to book directly through your company website or social media site
What’s Missing?:
- Doesn’t integrate with Manufacturers or third parties like Service Power for warranty job management
- Doesn’t have the inventory control features desired by most large appliance repair companies.
Pricing: $49/month-$109+/month
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Jobber
Appliance repair scheduling software often contains hidden fees for certain amenities, specifically for setup and credit card processing. Jobber is unique in that it charges no startup fee and no credit card processing fees. This enables business owners to take advantage of more software options including high-quality mobile apps and increased client communication.
Top Features:
- Apple and Google Pay payment options
- Integration with Quickbooks for seamless access to accounting records
- Numerous report options provide the ability to track future income and monitor late payments
- Doesn’t integrate with Manufacturers or third parties like Service Power for warranty job management
- Doesn’t have the inventory control features desired by most large appliance repair companies.
What’s Missing?:
- Doesn’t integrate with Manufacturers or third parties like Service Power for warranty job management
- Doesn’t have the inventory control features desired by most large appliance repair companies.
Pricing: $25-$140/month
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Service Fusion
Service Fusion simplifies business management and distinguishes itself by making employee management easier as well. This software features the best appliance repair app, allowing technicians to easily receive jobs and communicate in real-time via smartphone or tablet.
Top Features:
- GPS fleet tracking without using employee smartphones provides round-the-clock knowledge of employee activity
- Customer call tracking enables you to track new customers
- Multiple templates simplify invoice and estimate creation
What’s Missing?:
- Doesn’t integrate with Manufacturers or third parties like Service Power for warranty job management
- Doesn’t have the inventory control features desired by most large appliance repair companies.
Pricing: $125-$339/month
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mHelpDesk
If you need the best appliance repair software for scheduling, mHelpDesk is a solid option. This software caters to service professionals with a plethora of scheduling features. You can provide customers with automated appointment reminders, check your technicians’ availability in real-time, and customize online bookings.
And speaking of customization, this software offers more customizing options than most including attractive invoice and estimate logos and electronic communications.
Top Features:
- Multiple templates for faster invoice and estimate design
- Integration with Quickbooks for access to all business accounts
- Text message dispatching available with no smartphones required
What’s Missing?:
- Doesn’t integrate with Manufacturers or third parties like Service Power for warranty job management
- Doesn’t have the inventory control features desired by most large appliance repair companies.
Pricing: Varies – Request a Quote
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Our list of the best appliance repair scheduling software programs offers something for every appliance service business and budget. Ultimately, the best software is the one that not only makes business management easier but helps you grow your business to the utmost.
Need more help managing your business? New Vision Telecommunications can help you with scheduling, administrative support, and more.