The New Vision Telecommunications team includes some of the best customer service representatives in the industry. Our CSRs come from a wide range of backgrounds, and most CSRs have a four-year education from an accredited university.

Training & Work Experience

• Appointment Booking & Sales
• Appointment Rescheduling
• Appointment Confirmations
• Handle Escalated Calls (We’re experts at dealing with angry customers)
• Parts Inventory Lookup & Order Confirmation
• Warranty Billing Support
• Call for Third Party & Manufacturer Authorizations
• Office Support & Basic Admin

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Meet Our Team

We’re not just an answering service. We integrate into your business systems.