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About Our Team

The New Vision Telecommunications team includes some of the best customer service representatives in the industry. Our CSRs come from a wide range of backgrounds, and most CSRs have a four-year education from an accredited university.

 

Training & Work Experience

  • Appointment Booking & Sales
  • Appointment Rescheduling
  • Appointment Confirmations
  • Handle Escalated Calls (We’re experts at dealing with angry customers)
  • Parts Inventory Lookup & Order Confirmation
  • Warranty Billing Support
  • Call for Third Party & Manufacturer Authorizations
  • Office Support & Basic Admin

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Meet Our Team

We’re not just an answering service. We integrate into your business systems.

Amalie

Amber

Sebastian

Anna

Axel

Christy

Yves

Inah

Jackson

Stephanie

Lauren

Rhed

Maureen

Mary

Mia

Philine

Raffy

Sam

Sarah

Vicki

Yan

Casey

James

Gem

Nate

Jericka

Julius

Larraine

Rod

Lendy

Chelsea

Cassidy

Aria

Gail

Jenny

John

Chloe

Catherine

Amil

Keith

Maggie

Michelle

Dana

Daphne

Emerson

Christian

Dan